Adverse weather arrangement

For all appointments that fall within the affected hours mentioned below, we will contact you on the next day for rescheduling of your appointment. For any enquiries, please call our customer services hotline at +852 2521 6830 (Central clinic)

Typhoon

Typhoon Signal No. 3 or below

All clinics will be in service as usual

Typhoon Signal No. 8 or above

Issued BEFORE 8 am
Closed

Issued DURING operating hours
Closed within 2 hours

Cancelled BEFORE 1 pm
All clinics will be resumed in 2 hours

Cancelled AFTER 1 pm
Closed

REMARKS: Appointments scheduled 2 hours AFTER the affected hours shall remain unchanged.

Severe Rainstorms

Amber/ Red Rainstorm Signal
All clinics will be in service as usual

Black Rainstorm

Issued BEFORE 8 am
Closed

Issued DURING operating hours
All clinics will be in service as usual

Cancelled BEFORE 1 pm
All clinics will be resumed in 2 hours

Cancelled AFTER 1 pm
Closed

REMARKS: Appointments scheduled 2 hours AFTER the affected hours shall remain unchanged.