For all appointments that fall within the affected hours mentioned below, we will contact you for rescheduling of your appointment on the next working day. For any enquiries, please call our customer services hotline at +852 2521 6830 (Central clinic) / +852 3420 6666 (Tsimshatsui clinic).

Typhoon

Typhoon Signal No. 3 or below

All clinics will be in service as usual


Typhoon Signal No. 8 or above


Issued BEFORE 8 am
Closed

Issued DURING operating hours
Closed within 2 hours

Cancelled BEFORE 1 pm
All clinics will be resumed in 2 hours

Cancelled AFTER 1 pm
Closed 


REMARKS: Appointments scheduled 2 hours AFTER the affected hours shall remain unchanged.

Severe Rainstorms

Amber/ Red Rainstorm Signal
All clinics will be in service as usual


Black Rainstorm

Issued BEFORE 8 am
Closed

Issued DURING operating hours
All clinics will be in service as usual

Cancelled BEFORE 1 pm
All clinics will be resumed in 2 hours

Cancelled AFTER 1 pm
Closed


REMARKS: Appointments scheduled 2 hours AFTER the affected hours shall remain unchanged.